Posted by: danielrashke | January 22, 2010

It’s Like Riding a Bike

In Wisconsin, during the cold months of winter many of us can’t help but fantasize about outdoor activity.  Maybe that explains why I was thinking of bicycles the other day…

The bicycle was invented in 1817 by Baron von Drais.  He envisioned it as a walking machine to help him get around the royal gardens faster.  It featured two same-size in-line wheels, mounted to a frame which he straddled.  He propelled the device by pushing his feet against the ground, thus rolling himself and the device forward in a sort of gliding walk.

Can you imagine the looks he must have received when he first rode his invention through the royal gardens in Germany?  Surely some people must have thought he was crazy.  Meanwhile, his bike had some major design flaws.  It was made of wood, which besides making it heavy and ungainly, must have made for a bumpy ride.  The bike’s practicality was limited.  There were no pedals, so forget about going up hill.  And without brakes, going down hill was probably no treat either.  It took several enhancements to his invention, but two centuries later, children the world over learn to ride a bike as a rite of passage.

That’s the way it often goes with innovation.  Many people of the time thought the automobile was a contraption and a passing fad.  Few besides Henry Ford thought the car would last.  He believed in it and pioneered something that was truly innovative.

At TASC, we’re also convinced of the importance of innovation.  Take for example the TASC Card.  Later this year we will dramatically expand the way the Card can be used.  The Card is already a convenient debit card that’s used in connection with a health reimbursement plan.  Later this year, the TASC Card will enter a totally new arena: the addition of “cash purse” transactions, meaning the Card can also be used for cash at an ATM.

No one else in the industry is offering a Card that can be used at an ATM, and we’ve worked hard to get this far.  Meanwhile, we know that the road to innovation can be a bumpy one indeed.  And we know that it might take some additional tweaking before the TASC Card comes with a completely smooth ride.  Remember when you first learned how to ride a bike?  Did you fall?  More than once?  Did you scrape your knees?  Your elbows?  Did you quit?  Probably not!  Instead, you got back on your bike and tried again, because you knew there was a lot to be gained by learning to ride a bike.

We will continue to explore, expand, and innovate.  We may fall once in a while, but in the end, we know there is a lot to be gained.  In the end, we are sure you will agree.  We just need to get past the initial bumps in the road.

Posted by: danielrashke | December 23, 2009

Things Are Heating Up

Even as the temperature outside continues to cool down, things in Washington are heating up.  At the time of year when most of us are concentrating on the upcoming holidays, our Senators are still in Washington, inching closer to passing their version of the healthcare reform bill.  The vote in the Senate will take place tomorrow morning (December 24, 2009).  The Democrats know they have enough votes to ensure passage, so they are holding the vote early in the day to allow members time to travel home to spend the holidays with their families.

Then the process of reconciliation between the House and Senate versions of the bill will begin.  Earlier this week there was an expectation that the House and Senate would get together and work out their differences in time for the President’s State of the Union Address.  But recent reports indicate that the timeframe might be slipping.  In fact, it could be February before they complete final action on the bill.   Some observers feel that a number our legislators may be suffering from healthcare fatigue, both within the House and the Senate, as well as in the administration.   The House passed a jobs bill before it left for the holiday break.  The Senate has yet to act on its version of a jobs bill, so there might be a tendency for some to want to talk about something other than healthcare and focus on the economy.  Nonetheless, we are continuing to work under the assumption that the healthcare reform bill could be ready for the President’s signature under the shorter timeframe.

As far as Flexible Spending Accounts (FSA) are concerned, the effective date is the only difference between the House and the Senate versions of the bill.  The House version has an effective date of 2013; the Senate’s is 2011.  While we continue working as an industry to dissuade imposing  any proposed excise tax of FSAs, the more pressing issue at hand is ensuring that the 2013 effective date makes it into the final bill.  Some observers are not optimistic about eliminating the excise tax completely, and many expect the House bill will have to accept some version of the excise tax during the process of reconciliation with the Senate bill.

Yes, things are definitely heating up.  Stay tuned.

Posted by: danielrashke | December 15, 2009

Snow Day

When we experience a heavy snowfall in Wisconsin, in the name of public safety, the schools declare a “snow day” and close.  And the kids rejoice.  However, in business, it isn’t quite that simple.  When you are a national company with Clients in all 50 states, plus Guam and Puerto Rico, even if the Governor declares a snow emergency and closes the University and all State offices, you must find a way to serve your customers. 

This is exactly what occurred on Wednesday, December 9. According to the National Weather Service, Madison officially received 14.1 inches of snow that day.  (A television station on the southwest side of Madison measured 18 inches at their location.)  Behind the snow were strong winds and below zero temperatures.  Needless to say, this made for tough sledding on area roads.

TASC was open for business on December 9, but due to snowy conditions, very few employees made it into the office. These circumstances would have closed many businesses, but not TASC.  We maintain a process that enables many employees to access our system from home.  In addition, TASC has a fairly significant number of remote workers scattered all over the United States.

Through this process, nearly 68 percent of our employees were logged in and working on December 9th.  Our Contact Center was able to handle roughly 800 calls, with our Interactive Voice Response System taking an extra 345 calls.  And of course, it takes more than a blizzard to close our website.  More than 11,000 customers successfully logged into their MyTASC account.

This performance speaks directly to the segment of our Strategic Map that states: “Give me peace of mind about your sustainability and our relationship.”  TASC’s infrastructure redundancy, offsite storage, nationwide network, and disaster recovery plan allow us to continue serving our customers, to maintain current account information, to keep money moving, and to provide service that is fast and accessible, no matter the weather.  Even if our corporate headquarters are unreachable or unusable.  Even on a snow day.  Now, that is something we can all rejoice about!

Posted by: danielrashke | October 20, 2009

The Senate Finance Committee Bill is Released

The healthcare reform bill from the Senate Finance Committee has been released.  (You can find a link to the entire bill on the TASC Healthcare Reform Watch page.)  The bill is 1,500 pages long and for the most part is pretty much what we expected.  However, there are a couple of twists.

  1. The bill calls for creation of a SIMPLE Cafeteria Plan (Pages 371-374 of the bill).  Much like the SIMPLE Plans in the retirement world, this would ease the non-discrimination requirements small employers face when implementing a Cafeteria Plan.
  2. There appears to be a push amongst a handful of Senators to raise and index the proposed cap on total benefits an employee can receive (Page 337 of the Committee Report).  Their proposal would index the cap tied to the Consumer Price Index plus 1 percent.  These Senators are also talking about bumping up the cap for employees 55 years or older.  This proposal would increase the cap for older employees by $1,850 a year for single employees and $5,000 a year for families.

TASC sees both proposals as positive.  Too often poorly-designed non-discrimination requirements have discouraged small employers from using these Plans.  Anything that can ease these regulations will increase acceptance, which ultimately will benefit employees.

This is a first, quick look at a very extensive document.  We will take a step back and review this material more closely.  Watch for more updates soon.

Posted by: danielrashke | October 15, 2009

Another Hurdle Cleared

The Senate Finance Committee has approved its version of the healthcare reform bill.  Check out the latest on our website at www.tasconline.com/healthcarereform/index.html.

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